When something doesn't just work
The realistic failure points, and what to do about each. Where a fix is designed but not yet built, it says so.
I can't see the car's WiFi network
- Wait a few seconds after the ignition — it has to boot before the network appears.
- Check it has power. The ignition is its power switch.
- Move closer. Range from the back row or the boot is limited.
- Toggle WiFi off and back on on the phone or tablet and scan again.
I joined the WiFi, but the game screen never openedBy design: captive portal
The lobby should open by itself, the way hotel WiFi shows a login page. That handoff varies by device:
- Wait a few seconds for the prompt.
- If nothing appears, open a browser and load any address.
- If the browser errors instead of redirecting, try a different browser.
iOS, Android, and desktop browsers all detect captive portals a little differently, and cross-platform behavior for this hasn't been fully tested yet — if you hit a case that doesn't work, that's genuinely useful to know about, not a sign you did something wrong.
A game won't load or freezes mid-round
- Reload the page. Games run entirely off the device, so no signal is needed.
- If that fails, rejoin the WiFi network.
- Still stuck? Power-cycle it, below.
The device seems unresponsive
The system is built around a read-only filesystem specifically so it can tolerate being cut off mid-write — the ignition is the power switch, and that's treated as a normal event, not an edge case.
- Ignition off, wait a few seconds, on again. That is the intended reset.
- Give it a full 30–60 seconds after power-on before expecting the WiFi network to reappear; boot takes some time.
- Still unresponsive after two or three tries points at the card or hardware.
Lost or corrupted memory cardDesigned, not yet a shipped feature
Recovery is designed in layers so a bad card never means a dead device. This is the plan, not yet a shipped feature:
- Recovery partition on the card, triggered by a button — covers most failures with nothing to ship.
- Spare card in the box, for when the card itself has failed.
- Downloadable installer for out-of-warranty recovery, tied to that one device.
There is no retail box yet. This is the intended design, not a current feature.
Still stuck, or building the actual hardware?
A project being built in the open. Not a support hotline.
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